Privacy Policy
E L V O R ("we," "us," or "our") operates this online store, offering Clothing products to customers in Feni, Bangladesh, and beyond. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or make a purchase.
By using our Store, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Information you provide to us: - Name, email address, phone number, and shipping/billing address - Payment information (processed securely through our payment providers; we do not store full card details) - Account login details, if you create an account - Order history and communications with our customer support
Information collected automatically: - IP address, browser type, and device information - Pages visited, time spent on the Store, and referring website - Cookies and similar tracking technologies (see Section 5)
2. How We Use Your Information
We use the information we collect to: - Process and fulfill your orders, including payment and delivery - Communicate with you about your orders, inquiries, or support requests - Improve our website, products, and customer experience - Send promotional offers or updates, where you have opted in (you may unsubscribe at any time) - Detect and prevent fraud, abuse, or security issues - Comply with applicable legal obligations in Bangladesh
3. How We Share Your Information
We do not sell your personal information. We may share your information with: - Service providers who help us operate the Store, such as payment processors, delivery/courier partners, and hosting or IT service providers - Legal authorities, where required by law, regulation, or valid legal process in Bangladesh - Business transfers, in the event of a merger, acquisition, or sale of assets, subject to standard confidentiality arrangements
Any third parties we work with are expected to handle your information responsibly and only use it for the purposes we've authorized.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including to comply with legal, accounting, or reporting requirements applicable in Bangladesh.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to: - Keep your cart and preferences saved - Understand how customers use our Store - Support analytics and, where applicable, marketing
You can control or disable cookies through your browser settings, though this may affect certain features of the Store.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on applicable law in Bangladesh, you may have the right to: - Access the personal information we hold about you - Request correction of inaccurate or incomplete information - Request deletion of your personal information, subject to legal exceptions - Opt out of marketing communications at any time - Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us at nupurchowdhury119@gmail.com.
8. Children's Privacy
Our Store is not directed at children, and we do not knowingly collect personal information from children under the age applicable in Bangladesh. If you believe a child has provided us with personal information, please contact us so we can remove it.
9. International Users
If you are accessing the Store from outside Bangladesh, please note that your information may be transferred to, stored, and processed in Bangladesh or other locations where our service providers operate.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us: Store: E L V O R Email: nupurchowdhury119@gmail.com Location: Feni, Bangladesh Website: https://e-l-v-o-r.storekoo.com