Terms of Service
Welcome to E L V O R (the "Store," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website, and the purchase of Clothing products or services offered through the Store. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the Store.
1. About Us
E L V O R is an online store based in Feni, Bangladesh, offering Clothing products to customers. These Terms apply to all visitors, users, and customers of the Store.
2. Eligibility
By using this Store, you confirm that you are legally able to enter into a binding contract under the laws of Bangladesh, and that any information you provide to us is accurate and complete.
3. Products and Pricing
- We make every effort to display product details, descriptions, and images as accurately as possible. However, slight variations in color, size, or appearance may occur. - All prices are listed in the applicable local currency and are subject to change without prior notice. - We reserve the right to limit quantities, refuse orders, or discontinue any product at our discretion. - In the event of a pricing or listing error, we reserve the right to cancel the affected order and issue a refund.
4. Orders and Payment
- By placing an order, you are making an offer to purchase the selected product(s), which we may accept or decline. - Payment must be completed through one of the payment methods made available on the Store. - We reserve the right to cancel or refuse any order for reasons including, but not limited to, product unavailability, payment issues, or suspected fraudulent activity.
5. Shipping and Delivery
- Delivery timeframes provided at checkout are estimates and are not guaranteed. - Shipping is currently available within Bangladesh (and any other regions specified on the Store). Delivery charges, if applicable, will be shown at checkout. - Risk of loss and title for products pass to you upon delivery to the shipping carrier or address provided, unless otherwise required by applicable law.
6. Returns, Refunds, and Cancellations
- Please refer to our Return & Refund Policy (if available on the Store) for specific timelines and conditions. - Unless otherwise stated, requests for returns, exchanges, or refunds should be made by contacting us at nupurchowdhury119@gmail.com within a reasonable time of delivery. - Certain products (e.g., perishable, personalized, or intimate items) may not be eligible for return, where permitted by law.
7. User Accounts
If the Store allows account creation, you are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. Notify us immediately of any unauthorized use.
8. Prohibited Conduct
You agree not to: - Use the Store for any unlawful purpose or in violation of these Terms; - Attempt to interfere with the Store's security, functionality, or availability; - Submit false, misleading, or fraudulent information or orders; - Reproduce, duplicate, copy, or exploit any part of the Store without our written permission.
9. Intellectual Property
All content on the Store — including the E L V O R name, logo, product descriptions, images, and design — is the property of E L V O R or its licensors and is protected by applicable intellectual property laws. You may not use this content without our prior written consent.
10. Third-Party Links and Services
The Store may contain links to third-party websites or use third-party services (such as payment processors or delivery partners). We are not responsible for the content, policies, or practices of any third party.
11. Limitation of Liability
To the fullest extent permitted by the laws of Bangladesh, E L V O R shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Store or purchase of products, including but not limited to loss of data, revenue, or profits.
12. Indemnification
You agree to indemnify and hold E L V O R harmless from any claims, damages, liabilities, or expenses arising from your violation of these Terms or misuse of the Store.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Bangladesh, without regard to conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Feni, Bangladesh, unless applicable law requires otherwise.
14. Changes to These Terms
We may update these Terms from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. The updated Terms will be posted on this page with a revised "Last updated" date. Continued use of the Store after changes constitutes acceptance of the new Terms.
15. Contact Us
If you have any questions about these Terms, please contact us: Store: E L V O R Email: nupurchowdhury119@gmail.com Location: Feni, Bangladesh Website: https://e-l-v-o-r.storekoo.com